FAQ

My card keep getting declined, what's going on?
Don't worry - there are 2 main reasons that your card could be declined: We could not match the credit card address to the address entered. Make sure...
Fri, 15 Jan, 2021 at 2:42 PM
When will my account be charged?
When you make a purchase, the charge is processed immediately. Depending on your bank, charges can take up to 3-5 business days to appear on your account.
Fri, 15 Jan, 2021 at 2:43 PM
Who are Kontraband?
We are the official online merchandise partner in this instance we provide the webstore and the payment processing, fulfilment and products in the store. We...
Fri, 15 Jan, 2021 at 2:44 PM
Why do you collect so much personal information about me?
All the personal information we collect about you is used solely for Kontraband to fulfil your purchase and to be able to contact you if there are any issue...
Fri, 15 Jan, 2021 at 2:44 PM