FAQ
If you have a question or experiencing any technical difficulty regarding an order or any of the products that appear on one of our stores then you c...
Wed, 13 Jan, 2021 at 4:55 PM
We aim to get ordered placed before 13:00 Monday to Friday dispatched on the same working day. If this is not possible, they'll be dispatched on...
Mon, 11 Oct, 2021 at 8:53 AM
All orders are immediately sent to the shipping department and processed, we cannot stop the order. However, if you contact us immediately after placing...
Fri, 15 Jan, 2021 at 2:09 PM
All orders (excluding pre-orders) are immediately sent to the shipping department and processed. As a result, we may not be able to cancel the or...
Fri, 15 Jan, 2021 at 2:25 PM
Where possible we will ship your order in its entirety. However, if you have ordered several items and part of the order is on pre-order, your order will be...
Thu, 14 Oct, 2021 at 10:18 AM
Orders containing pre-ordered items will be dispatched in line with the release date published on the webstore. Whilst every effort is made...
Fri, 15 Jan, 2021 at 2:26 PM
Please contact us via the ticket form to let us know. Please include images of what you've received and let us know what product you were expectin...
Fri, 15 Jan, 2021 at 2:28 PM
Payment is taken when you place the order.
Fri, 15 Jan, 2021 at 2:40 PM
You can find out how and where to return items here.
Wed, 15 Sep, 2021 at 9:31 PM